Contact the Help Desk
- Submit an IT Online Service Request
- Email us at helpdesk@xgcr.net
- Call us at (567) 661-7120
- Visit us at College Hall 213
- Help Desk brochure
- Navigating Your Ozone Account brochure
Search the FAQs
Search the FAQs to find answers to questions about Owens’ hardware, software, and other technical issues.
Password Resets
Reset your password online!
With proper identification, the IT Help Desk will reset passwords.
Follow IT Status Updates
View IT notices, scheduled maintenance and outages on our IT Status Page.
Follow IT on social media: 
Owens Technology Purchasing Guide
Read our recommendations for computers that could be used to work remotely.
Fall 2024 Regular Hours
Front counter opens at 8 a.m.
Monday – Friday: 7:30 a.m. – 5 p.m.
Saturday and Sunday: Closed
Location
College Hall 213 – second floor
Google map to building >>
Building layout map >>
Holidays
The Help Desk is closed for College holidays. Please see the academic calendar and the events calendar for dates the College will be closed.